Terms and conditions
TERMS AND CONDITIONS
Herewith, the estate Casa Vacanze "Il Giardino Damare" make the guests aware of the staying booking conditions of this extra - hotel building.
TERMS & CONDITIONS
Your reservation is guaranteed, the following rules will be employed for direct reservations carried out with the structure, that is without intermediaries.
to confirm the reservation you need to credit to the structure the 30% on the whole of the amount due for your staying.
we will collect the 30% of the whole amount due to the structure for your staying, with repayment duty of the paid deposit, within and not further 30 days from the arrival in our structure. The 30% of the whole amount of your reservation will not be refunded
for the annulments done after the 30 days guaranteed, it could be refunded (connected expenses deducted) only and nothing but after the occupation of the same staying period of another guest. We will not carry out any refund if you anticipate your departure.
the remaining 70% of the whole amount must be credited to the structure within 15 days from the arrival date in it. In case there is a reservation within 15 days from the for e seen arrival date, it must be credited the whole amount within 24 hours from the reservation.
in case of no show it will be withheld the whole amount that will be brought back, the amount of the confirming deposit deducted and connected expenses, only and nothing but after the occupation of the same staying period of the guest.
it is guest commitment, before giving him the keys of the building, leave to the owner € 300.00 cash as caution deposit, that will be brought back before check out after the testing conditions of the building and connected internal and external relevancies. Possible damages will be withheld and, whether the damages amount will be over €300.00, the remaining amount must be immediately referred the matter back to the owner.
only minor lead back by parents. No weapons, no drugs, no alcoholic drinks in excess. In all the rooms there is the absolute ban to smoke, there are open spaces for smokers.
The property is not available for parties.
Upon arrival guests must show a valid Identity document.
For security reasons only guests registered are allowed to stay, and any short, and occasional visit of strangerss will be allowed upon request and authorization of the owner from time to time.
It is forbidden to make noises especially from h.14:30 pm to h. 16:30pm as well as at night
Delayed check out:
it must be asked the day before check out and, if possible it will be conferred for free only for few hours of further staying.
for any peacefulunsolved controversy, the competences forum will be at the seat of Ragusa Court.